Privacy policy

This Privacy policy governs the manner in which Psand Limited ("Psand") collects, uses, maintains and discloses information collected from users (each, a "User") of the psand.net website ("Site"). This privacy policy applies to the Site and all products and services offered by Psand.

Personally identifiable information

We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may visit our Site anonymously. We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.

Non-personally identifiable information

We may collect non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system, Internet service providers utilised and other similar information.

Web analytics

We use Matomo web analytics for aggregated statistical analysis.

How we use collected information

Psand may collect and use Users personal information for the following purposes:

  • To improve customer service:
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve our Site:
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. We may use feedback you provide to improve our products and services.
  • To communicate:
    We may use the names, email addresses, telephone numbers or social media usernames provided by Users to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of Users' personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic and Site usage information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Psand has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Users' rights

Users that have data stored by Psand have the following rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

If you wish to exercise any of these rights, or have questions concerning them, please contact us, see below.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, your dealings with this site, or questions & requests about personal data held, please contact us at:

Psand Limited
First Floor
Templeback
10 Temple Back
Bristol
BS1 6FL

Tel: +44 (0)117 325 1055



This document was last updated on 1 December 2022


Get in touch

Call us on +44 (0)117 325 1055